Respond.io, a Malaysia-based messaging app powered by AI agents, raised $62.5 million in a funding round announced this week. The company plans to use the capital to pursue acquisitions in North America and Europe, aiming to broaden its market reach and enhance its platform capabilities, according to techcrunch.com.
The funding round was led by undisclosed investors, with Respond.io emphasizing strategic growth through acquisitions as a key part of its expansion plan. The company’s AI-driven messaging platform integrates multiple communication channels, enabling businesses to manage customer interactions more efficiently. Respond.io’s CEO highlighted the importance of scaling operations internationally to compete in the global messaging app market.
This funding round places Respond.io among notable Southeast Asian startups attracting significant investment in AI-powered communication tools. The messaging app sector has seen increased interest due to rising demand for automated customer engagement solutions. Respond.io’s focus on acquisitions aligns with trends where startups seek to consolidate technologies and user bases to strengthen competitive positioning against established players.
Respond.io’s latest funding round follows its previous capital raises and sets the stage for upcoming acquisitions in key markets. The company disclosed plans to finalize at least two acquisition deals by the end of 2026, aiming to integrate complementary technologies and expand its user base across North America and Europe.