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Customer

2 stories tagged Customer · latest first

SAAS

SAAS · 2 min
Why 95% of Customer Success Managers Can’t Be Turned into Forward Deployed Engineers. And What That Means.

The demand for Forward Deployed Engineers (FDEs) in B2B SaaS companies has surged, with job postings increasing 12-fold in one year, according to ICONIQ’s…
24 May, 11:15 pm IST
SAAS

SAAS · 2 min
Why 10K (Our AI VP Marketing) and QBee (Our AI VP Customer Success) Work So Well: The App and the Agent Are One System

SaaStr AI has developed a unique integration of AI agents with their B2B applications, combining the deployed web apps 10K and QBee with the Replit Agent t…
20 May, 08:57 pm IST

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Premium content free for first 12 months · sign up to unlock Razorpay subscriptions launch Jan 2027 — ₹199/mo or ₹999/yr Every story reads every Indian tech source so you don't have to Every article cited · trust the source, not just the byline India's startup desk, edited daily Founders · Funding · Policy · Tech — three crawls a day Premium content free for first 12 months · sign up to unlock Razorpay subscriptions launch Jan 2027 — ₹199/mo or ₹999/yr Every story reads every Indian tech source so you don't have to Every article cited · trust the source, not just the byline India's startup desk, edited daily Founders · Funding · Policy · Tech — three crawls a day

Why 95% of Customer Success Managers Can’t Be Turned into Forward Deployed Engineers. And What That Means.

Why 10K (Our AI VP Marketing) and QBee (Our AI VP Customer Success) Work So Well: The App and the Agent Are One System