Zoho Voice has launched its cloud telephony platform in a new data centre located in Australia, providing businesses across Australia and New Zealand with local access to its services. The move, announced on August 19, 2026, enables data to be stored locally, reducing latency on calls and ensuring compliance with regional data privacy regulations, according to zoho.com.
Previously, Zoho Voice users in the Australia/New Zealand region were hosted offshore, which affected performance and raised concerns about data sovereignty. The new Australian data centre addresses these issues by hosting customer conversations closer to home. The platform continues to offer features such as multi-channel communication, intelligent queue routing, support for hybrid workforces, inbound and outbound calling, flexible ringing strategies, and AI-powered scalability, all now supported locally.
This development aligns with growing demands for data sovereignty and privacy compliance in the region, where businesses seek assurance that customer data remains within national borders. Zoho Voice’s local hosting is expected to improve call quality and regulatory adherence, positioning it alongside other cloud telephony providers expanding regional infrastructure to meet compliance standards.
Businesses in Australia and New Zealand can now sign up for Zoho Voice’s services with data residency guaranteed in the new AU data centre, which went live on August 19, 2026, as detailed on zoho.com.