Shiprocket’s emerging business segment, focused on quick commerce and omnichannel services, now accounts for 30% of the company’s total revenue, reaching Rs 180.4 crore in Q1 FY27, a 70% year-on-year increase, according to medianama.com. The omnichannel sub-segment, including Shiprocket Omni for quick delivery and Shiprocket Cargo for B2B shipping, grew 92% year-on-year during this period.
The company’s strategic pivot towards quick commerce addresses merchants’ challenges with faster delivery, as explained by Saahil Goel, MD and CEO of Shiprocket, during the June quarter earnings call. Shiprocket built its omnichannel business a few years ago and has since seen rapid adoption by direct-to-consumer brands and offline retailers, fueling growth in this segment. The company also shared updates on new AI products and its MarTech business as part of its broader evolution beyond core domestic shipping.
Shiprocket’s focus on quick commerce aligns with broader market trends where faster delivery and omnichannel logistics are becoming critical for e-commerce growth. The company’s 92% growth in the omnichannel sub-segment outpaces many peers in the logistics sector, highlighting the increasing demand from D2C brands and offline retailers to meet consumer expectations. This shift also positions Shiprocket competitively in cross-border shipping and AI-driven logistics solutions.
Shiprocket’s Q1 FY27 earnings call and investor presentation provide detailed insights into this transformation, marking a key milestone in the company’s post-listing growth strategy. The company’s quick commerce and omnichannel business now represent a significant revenue driver, underscoring the importance of faster delivery solutions in India’s evolving e-commerce logistics landscape.